​​​1. Introduction

Welcome to Pushp Pravah (“we”, “our”, “us”), a doorstep subscription-based service that collects used puja flowers from households for eco-friendly recycling.

We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

By using our website or subscribing to our services, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full Name

• Phone Number

• Email Address (if provided)

• Residential Address

b) Location Information

• Address or map location shared by you for service delivery and pickup coordination

c) Payment Information

• Payments are processed securely through third-party providers such as Razorpay and Wix Payments

• We do not store your debit/credit card, UPI, or banking details

d) Technical & Usage Data

• IP address

• Device type and browser information

• Website usage and interaction data

e) Cookies and Tracking Data

• Cookies and similar technologies used for improving website performance and user experience

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3. Subscription Plans and Service Context

Pushp Pravah offers the following subscription plans:

• ₹101 per month (Monthly Plan)

• ₹1101 per year (Annual Plan)

Your personal data is used to:

• Activate and manage your subscription

• Schedule doorstep flower pickups

• Maintain service records and billing details

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4. How We Use Your Information

We use your information to:

• Provide and manage our services

• Schedule and optimize pickup operations

• Process payments and manage subscriptions

• Send service-related updates and notifications

• Provide customer support

• Improve our website and services

• Prevent fraud and ensure security

• Comply with applicable laws

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5. Communication with Users

We may contact you through:

• Phone calls

• WhatsApp messages

• SMS

• Email

These communications may include:

• Pickup scheduling and service updates

• Subscription confirmations and reminders

• Payment notifications

• Customer support responses

• Occasional promotional messages

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Opt-Out Option

You may opt out of promotional communications at any time by:

• Contacting us directly, or

• Requesting to unsubscribe via message

Note: You may still receive essential service-related communications.

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6. Sharing of Information

We do not sell or rent your personal data.

We may share your information with:

• Service staff (for operational purposes)

• Payment service providers (Razorpay, Wix Payments)

• Technology providers (Wix platform, analytics tools)

• Legal authorities, if required by law

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7. Cookies and Third-Party Technologies

Our website uses cookies to:

• Improve functionality

• Analyze traffic and user behavior

• Store user preferences

We may also use third-party services (such as Wix analytics or integrations) that use cookies or tracking technologies. These third parties may process your data according to their own privacy policies.

You can control or disable cookies through your browser settings.

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8. Data Retention

We retain your personal data only for as long as necessary to:

• Provide services

• Maintain subscription and transaction records

• Comply with legal obligations

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9. Data Security

We implement reasonable technical and organizational measures to protect your personal data.

However, no system is completely secure, and we cannot guarantee absolute security of your information.

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10. Your Rights

You have the right to:

• Access your personal data

• Request correction or updates

• Request deletion of your data

• Withdraw consent (where applicable)

To exercise these rights, please contact us using the details below.

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11. Children’s Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.

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12. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

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14. Contact Information

Pushp Pravah
Nagpur, Maharashtra, India

 Email: pushppravah@gmail.com
Phone: 7499123865